Privacy policy

Privacy Policy

At VELOZ, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect your information when you visit or shop at https://velozsl.com.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Name, email address and phone number.

  • Billing and delivery addresses.

  • Order and payment-related information.

  • Device, browser and website usage information.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Contact you regarding purchases and deliveries.

  • Provide customer support.

  • Improve our website and shopping experience.

  • Prevent fraud and unauthorized activities.

  • Send promotional updates where permitted.

3. Information Sharing

We may share necessary information with trusted third parties, including Shopify, payment providers, delivery companies and service partners, to operate our business and complete your orders.

VELOZ does not sell customers' personal information to third parties.

4. Payment Security

Payments are processed through available third-party payment providers. We do not intentionally store full payment card details on our website.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand customer activity and enhance your browsing experience. You can manage cookies through your browser settings.

6. Data Protection

We take reasonable security measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

7. Your Privacy Rights

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable laws and legal requirements.

8. Policy Updates

VELOZ may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

9. Contact Us

For privacy-related questions or requests, please contact us:

Business Name: VELOZ
WhatsApp: +94713807772
Website: https://velozsl.com

Last Updated: 10 November 2026